Frequently Asked Questions    
         
Frequently asked questions about our brass and other matters ...
                        
BrassmanBrass.com
Once Fired Brass:
    Once Fired Casings:
    New Rifle & Pistol Brass:
    MONTHLY SPECIALS:
    FYI:
We Accept:
and

If you have any questions, please feel free to Email Us  or
Phone us at 702 645-7542
or call Toll Free
866-220-8126

Our office hours are: 
9:00 AM to 3:00 PM
Mon to Fri PST

 

Frequently Asked Questions
Is our brass guaranteed?
Yes, it is all guaranteed and you can return it within 10 days if not fully satisfied. Federal brass is not guaranteed. Customer is responsible for return shipping costs.
 
Do the prices include shipping?
No. We could raise our prices to include shipping, but feel it is better to charge actual shipping and pass the savings along to you.
 
How long does it take for an order to be processed?
Your order is normally processed and shipped within 3 days.
 
Is the brass tarnished?
Our brass is in excellent condition.  we do not sell tarnished brass. If the brass needs to be cleaned, we clean it at no extra charge.
 
Do you polish the brass?
All brass is shipped unpolished. We DO NOT Polish / Tumble Clean the brass unless we feel that it needs to be polished before we ship it to our customers. If we are requested to Polish / Tumble the brass, there will be a $3.00 per 1000 fee. * Discounts on cleaning brass MAY apply on larger orders * Please call for details *
How do I pay?
We accept money orders or credit cards. 
For your protection, ALL credit card transactions must be done by phone.
 
Is the brass the same lot number? 
We can't guarantee that it is all from the same lot. Law enforcement agencies shoot a lot in 6 months and may order two or three pallets of ammunition at different times.
 
We accept no responsibility for end use of our product. Reloading is a dangerous hobby. Safety precautions are recommended.
We are not responsible for lost, stolen and/or undeliverable
shipments that are not insured.
Copyright 2001-2008 by John Johnson. All rights reserved.
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